Establishing Criteria for Checking the Quality of Administration Units at Universities

Abstract

ABSTRACT: The educational processes in the universities are supported and facilitated through many supporting units in the universities such as the student registration unit, libraries, scientific research deanship, information technology unit, etc. To ensure the realization of a comprehensive quality a system ensuring the quality in the university administration units has been developed in cooperation with these bodies. The developed criteria have been linked to both the ISO 9001 standards and the NCAAA standards for accrediting the institutions. The strong resulted linking proved that the suggested criteria will enablerigorous evaluation of the universities supporting deanships and directorates.